Birdsong and Admiral Cottage, St Ives Privacy Policy

Our contact details 

Name: Melanie Martin

Address: Birdsong, Venton Road, Carbis Bay TR26 2AQ

Phone Number: 07767231410

E-mail: melanie@birdsongandadmiral.co.uk

Date: January 2024

 

The type of personal information we collect 

We currently collect and process the following information:

•    Name and contact details including phone number, residential address and email address. 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the purpose of providing you with information about renting our properties, including cost and availability. 

We use the information that you have given us in order to contact you about the possibility of renting one of our properties.  

We do not share this information with any third parties. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

Your consent. You are able to remove your consent at any time. You can do this by contacting us on the details listed above. 

How we store your personal information 

Your information is securely stored. 

We keep personal information indefinitely. If requested, we can dispose of your information by deleting it from our email account.  

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at melanie@birdsongandadmiral.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at melanie@birdsongandadmiral.co.uk

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

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